Legal
Privacy Policy
How AV Infusion collects, uses and protects your personal information.
Last updated: August 2026
AV Infusion ("we", "us", "our") is a TV aerial, satellite, CCTV, alarm and home cinema installation business based at 10 Wingate Gardens, Welwyn, AL6 9PE. This policy explains what information we collect through this website and how we use it.
What We Collect
When you contact us through this website, we may collect:
- Your name, phone number and email address
- Details of the service you're enquiring about
- Any message or additional information you choose to send us
Our contact form does not submit data to a server — it opens your own email application with your details pre-filled, ready for you to send directly to info@avinfusion.com. We only receive your information once you choose to send that email.
How We Use It
We use the information you send us solely to respond to your enquiry, provide a quote, and arrange or carry out any work you ask us to do. We do not sell, rent or share your personal information with third parties for marketing purposes.
Third-Party Services
This website contains links to third-party services such as Google Maps. These services are not embedded and do not load automatically. If you choose to follow an external link, the third party's own privacy policy will apply — see Google's own privacy policy for details.
This website also loads Google Fonts directly from Google to display its typefaces. This means Google may receive a request from your browser (such as your IP address) when you visit any page on this site, in accordance with Google's own privacy policy.
Data Retention
We keep enquiry and customer information only for as long as reasonably necessary to provide our services, meet legal obligations, and maintain accurate business records.
Your Rights
Under UK data protection law, you have the right to ask what personal information we hold about you, request corrections, or ask us to delete it. To do so, contact us at info@avinfusion.com.
Contact Us
If you have any questions about this policy, contact us at info@avinfusion.com or 07376 949149.