Reviews
What Our Customers Say
We're proud of the reputation we've built across Hertfordshire.
Genuine Feedback
Real Google Reviews
The reviews below are taken directly, word for word, from our Google Business Profile.
★★★★★
"Dan and team were professional, efficient and went above and beyond to resolve my TV issues. Not only did they replace the broken aerial they also took the time to re route cabling for a neat and tidy finish. The satellite dish was also expertly adjusted and they removed some old, poorly installed cables. Would highly recommended their services."Paul Cafferkey · 1 Aug 2024
★★★★★
"Danny arrived on time, worked quickly and finished the aerial repair and installation job to a high standard. Would definitely recommend."dvaughan33 · 19 Jul 2024
★★★★★
"I chose Dan because of previous reviews. Dan put himself out during the holiday period and then advised on three options to carry out the work to get my Mum's TV up and running again. He didn't even advocate the most expensive option. He was clear, trustworthy and a thoroughly professional tradesman. I would not hesitate to recommend him and his service — top marks for a top job!"Jill · 4 Jan 2024
★★★★★
"I was very satisfied with the work done by Dan of AV Infusion. He was very easy to talk to and discuss what I believed was wrong. He reviewed my aerial set-up which had been on the house for 30 or more years and explained to me what was really required! When he left, I had a better picture than I had had for many years with an extension of the aerial into a bedroom. I would definitely recommend Dan and AV Infusion."David Brown · 29 Dec 2023
★★★★★
"How pleasant to receive such polite and professional services, with a quick response. A new aerial had to be installed, all work was completed quickly, cleanly and very successfully. Pricewise very happy."Jim Green · 21 Dec 2023
★★★★★
"I called Dan as we had no Freeview signal on our TV at all. Dan and his colleague came around, listened to our problem description first and then did some initial meter tests to check the signal and then carried out a visual check. It became clear we needed a new aerial and cabling. Dan and his colleague did an excellent job, in a structured manner talking me through what they were doing. AV Infusion are a technically great, courteous team that are competitively priced."Rich B · 14 Dec 2023
★★★★★
"Dan was great. My mum is elderly and he was so kind and respectful towards her. He was super responsive too and done a great job with sorting our an ariel for a new build... And also sorted out the bad wiring by the developers. Thanks Dan!"Dimple · 4 Dec 2023
★★★★★
"Great service and product. Friendly staff and courteous. Quick same day job. Highly recommended."Matt Howard · 9 Nov 2023
★★★★★
"Needed a broken aerial bracket sorting, it was done quickly and easily."Leon · 14 Jun 2023
★★★★★
"A very quick response and appointment. Danny is clearly very good at what he does and explains things in a way that is so easy to understand. Fully recommend using AV Infusion and already have the next job lined up!"Adam Slater · 23 Aug 2021
★★★★★
"The price was very fair for the job and they turned up on time, they were polite and respectful. I cannot fault their service. Highly recommend to others."Samantha Searl · 18 Feb 2021
★★★★★
"I was very pleased with the quality of the work carried out. It was done as I asked with care and attention to detail. There was a minimum of mess and disturbance and everything was cleared up efficiently. I would use AV Infusion again and would recommend them heartily."Roger Adams · 18 Feb 2021
★★★★★
"Dan provided very professional service, he (and his colleague) arrived early, asked the right questions, assessed the quality of the signal, proceeded to fixing the aerial efficiently. We are pleased and will recommend them to our friends and neighbours."Graham Taylor · 17 Feb 2021
★★★★★
"TV signal was not working over the weekend. Contacted the office and spoke to Danny. Came out same day and fixed on first visit. Very professional and quick."Jake Francis · 29 Jul 2020
★★★★★
"Immediate response to my enquiry. Early on site appointment offered. During on site visit AV explained in detail what was required. Price agreed. AV then just got on and completed the installations."Abb · 27 Jul 2020
★★★★★
"Danny's such a wicked guy, extremely polite, did such a fantastic and tidy job. Was reasonably well priced."Mackenzie Rawson · 10 Jul 2020
★★★★★
"Very professional, happy to help and worked quickly. Recommend 100%."Ab 30 · 10 Jul 2020
★★★★★
"Very satisfied with the work that was done. A new aerial was fitted and additional wiring added. They completed the job quicker than expected and left everything clean and tidy. We would be happy to recommend them."Maurice Dawkes · 1 Jul 2020
★★★★★
"First class understanding of customer service. A massive improvement over the big national chains. Will only ever use this company for any future requirements."Chris Read · 29 Jun 2020
★★★★★
"When I needed my aerial replacing they came the next day and it was so efficient and quick. Very impressed with swift service. Very happy customer."Lucy Edworthy · 23 Jun 2020