Satellite Services
Satellite Installation and Repairs in Welwyn and Hertfordshire
AV Infusion is based in Welwyn and installs, repairs and realigns satellite dishes for homes across Welwyn Garden City and Hertfordshire.
AV Infusion is based in Welwyn and installs, repairs and realigns Sky and Freesat satellite systems for homes across Welwyn Garden City, Hatfield, Stevenage, St Albans, Harpenden, Hertford, Hitchin and the surrounding areas of Hertfordshire.
Satellite reception depends on a very precise line of sight to the satellite, which is why even a small knock, a season of tree growth, or nearby building work can be enough to noticeably affect your picture. Unlike a TV aerial fault, a satellite issue is very often an alignment problem rather than a hardware failure — which is good news, because it's usually a quicker and cheaper fix. Our engineers are DBS-checked, and every job is covered by a 12-month guarantee.
What's Included
What We Cover
- Sky and Freesat dish installation
- Multi-room and multi-LNB satellite setups
- Dish realignment after storms or tree growth
- Fault-finding and satellite repairs
- Dish relocation for extensions or renovations
- Signal strength testing and troubleshooting
- Satellite cabling runs, indoor and outdoor
- Combined aerial and satellite installations
Our Process
What to Expect
Site survey
We check your line of sight to the satellite and the condition of any existing dish or cabling.
Quote
A clear, itemised price before any work starts — no surprises.
Installation or realignment
Your dish is mounted, aligned and secured to withstand UK weather.
Signal check
We confirm signal strength and quality on every connected receiver before we finish.
Common Problems
Signs You Might Need This Service
Signal drops in wind
Picture breaks up or freezes whenever it's windy, which usually means the dish has shifted slightly out of alignment.
Missing channels or packages
Certain channels or whole packages suddenly disappearing points to an alignment or LNB issue rather than a subscription problem.
Visibly knocked or tilted dish
If the dish looks tilted or has moved from its original position, it needs re-securing before it fails completely.
Pricing
What Does It Cost?
Satellite work is priced on the job — a simple realignment costs less than a full new dish installation with fresh cabling, and multi-room setups depend on how many points you need. Tell us what you're dealing with by phone or WhatsApp and we'll give you a straightforward quote before booking anything in.
Every satellite installation, repair and realignment is covered by our 12-month guarantee, carried out by DBS-checked, fully insured engineers.
FAQs
Common Questions
How do I know if my dish needs realigning rather than replacing?
If the dish and mount are physically sound and just need re-aiming, realignment is usually all that's required — we'll tell you honestly which applies during our visit.
Can you install a satellite dish for multiple TVs?
Yes, we install multi-LNB and multi-room satellite setups so several TVs can watch different channels from the same dish.
Do you work with both Sky and Freesat systems?
Yes, we install and repair both Sky and Freesat systems.
Will tree growth keep affecting my signal?
It can — if trees are gradually encroaching on the line of sight, we'll advise whether relocating the dish is worthwhile rather than repeatedly trimming branches.
All work is covered by our 12-month guarantee, and our engineers are DBS-checked and fully insured for your peace of mind.